How to Make an Appointment at Kenya Huduma Centre

How to Make an Appointment at Kenya Huduma Centre

This is a step-by-step tutorial for scheduling an appointment at Huduma Centre. Huduma Centre is a one-stop service center that offers a variety of public services in a one place.

The government developed Huduma Centres with the goal of improving public service delivery by delivering efficient and accessible government services at the convenience of citizens via various integrated service delivery platforms.

Huduma Centres can be found in various sections of the country. You can stroll into any of the centers and enjoy a variety of services all under one roof.

Recently, a scheme known as service by appointment was established, in which you will be obliged to schedule appointments to attend Huduma Centres.

How to Make an Appointment at Kenya Huduma Centre

Visit the Huduma appointment site via

1. You will be directed to a screen where you must log in using your National ID and password or. If you do not already have an account, you must signup.

2. If you are registering an account for the first time, you will receive an activation code via SMS to your telephone number.

3. Activate your account by inputting the activation code you received through text message. Continue by logging in.

 4. Navigate to the Huduma Appointment Scheduling page.

5. Select New Appointment.

6. Select a Huduma Centre that is close to you or that you can readily access at your leisure.

 7. Choose the service that you want to use.

8. Choose the best date and time for your appointment.

9. Press the save button and wait for your information to be processed.

10. A text message will be sent to the phone number you gave during registration to confirm your appointment.

11. Make sure you preserve the message/do not delete it because you will be asked to produce it on the day of the appointment.


How to Make an Appointment at Kenya Huduma Centre


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